FAQ

Where can I download the Ascend integration Agent?
The Ascend Agent is a utility that is installed on a computer in your store which helps retrieve and synchronize store information between the Ascend Point ...
Thu, Jan 18, 2018 at 11:27 AM
What are the differences between the Sales Commission assignment options?
The method which you would like to run the commission report against is a configurable drop down on the Commission parameter page (https://app.retailtoolki...
Fri, Jul 14, 2017 at 11:44 AM
When clicking to view a product in RTK, why do I have to log into RTK each time to view it in Lightspeed?
Good news - you don't have to!  You can update your Lightspeed integration setting in RTK to prevent the need to log in each time.  To update this sett...
Thu, Oct 12, 2017 at 2:42 PM
How do I use Email Marketing Automation? Frequently Asked Questions
Q:           Can I use Marketing Automation to replace my current email marketing program? A:            Yes, however there are some slight differences ...
Thu, Feb 8, 2018 at 3:01 PM